Failed to obtain access token due to a Zscaler proxy

Support
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Issue Summary

My local for Windows not logging me in so I can’t use the live link function. It is associated with the zscaler proxy we are using, because when we disable zscaler it works. Can you tell me how we can add the local zscaler certs or what needs to happen to fix this?

Troubleshooting Questions

  • Does this happen for all sites in Local, or just one in particular?.

All sites.

  • Are you able to create a new, plain WordPress site in Local and access it in a Browser?

Yes, a new plain WordPress site is created and access in a browser.

Replication

  1. Click on “Log in to local”:
    image

  2. Login in my account:

    image
    image706×877 16.7 KB

  3. Error:

    image
    image863×523 5.81 KB

System Details

  • Which version of Local is being used?

Local 6.5.2

  • What Operating System (OS) and OS version is being used?

Windows 10 Professional

2

How do I disable Zscaler? I’m having the same issue, but it is very emergency to login, How should I do that?

3

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