I can't login with my tablet

Support
1

FRUSTRATED
I received the activation email, got in with my phone, then tried to login with my tablet. On the sign on page I entered my email (the one I received the activation email) and got

So I said I need a new password. Again when I entered my main account I got a message basically saying you don’t know my email so I entered another and I was able to request to change my password (the email arrived). When i clicked on that, I could change my password; but then out asks for two-factor verification code. I didn’t get one in either email. Why does LOCAL have both emails AND can I just login? :anxious_face_with_sweat:

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

System Details

  • Local Version:

  • Operating System (OS) and OS version:

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hi @gnakibean! I’ll send you a DM here with some information so we can help get you logged back in. I’ve also removed your screenshots to help keep some of your personal information from being publicly viewable. Thank you for your patience and communication with us :green_heart: