Local admin email address connected to live site. HELP!

Support
1

What issue or error are you experiencing?

I went live with my site that I build on Local, but before I did, I forgot to change the administration email address from dev-email@wpengine.local

Now I can’t change it - what do I do?

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

I’ve tried to verify a new email address but I never receive an email.. I suspect something is going to dev-email@wpengine.local

System Details

  • Local Version:

  • Operating System (OS) and OS version:

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

If the site is hosted on WP Engine you could reach out to their support to help you get in:

Within Local, the emails would be going to Mailhog.

You could also Open Site Shell and then use CLI to create/edit admin users:

3

If you have access to WP CLI, and feel comfortable with it, it’s probably the easiest option.

wp option update admin_email admin@example.com replacing the admin@example.com address with your own real address. If you’re on WP Engine, refer here: Set Up and Connect to SSH Gateway - Support Center

If you have access to the database via phpmyadmin (or similar), you should be able to find the admin_email option entry in the wp_options table (or with a different tablename prefix if you’ve changed that). Update the value there, and if need be, flush the cache on your site so that the database update is active.