I have Cloud Backups v2.1.2 installed and it won’t backup to Dropbox. I also tried Google Drive. I get the following error message: “Cloud Backup failed! There was an error while completing your backup.” I’m currently using Local Version 9.1.1+6738.
Hi @bdom!
We would be happy to assist with your Local troubleshooting! Could you provide some more details to help us take a further look?
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What is your OS/OS version?
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Please attach a copy of your Local Logs
Keep us posted and we’d be happy to help further!
macOS 13.7.3
local-logs.zip (1.6 MB)
Hey @bdom it doesn’t look like we can download and open your logs for some reason.
I wanted to take a look at your logs and see if maybe you were running into the same issue as this other use who had a Cloud Backups problem last week. Maybe you can take a peak at your logs and see if that’s the case?