Local Wp Ne se lance pas Loading continu - Local Wp Does not launch Continuous loading

Support
1

Bonjour,
lors que j’ouvre LocalWP la fenetre s’ouvre mais loading tourne à l’infini ne me donnant pas acces à mes sites.
Comment corriger ce probleme.
Merci
Local version 9.2.4.65329

Hello,
when I open LocalWP the window opens but loading spins endlessly not giving me access to my sites.
How can I correct this problem?
Thanks
Local version 9.2.4.65329

2

Hi @DavidV

We have a Windows Troubleshooting guide below that goes over some common items worth checking. For example, make sure you’re running Local as an admin user, that you don’t have any security blockers, and that Local has access to update your Hosts file.

You might also look through our Performance guide as well for some other common culprits. Maybe you have a plugin, theme, or network conflict. Or a conflict with another application.

3

Déjà vérifier tous c’est ponts
Merci

4

Sorry @DavidV I’m not clear on your response do you still need help here?

5

yes it doesn’t work stay on this window ad infinitum

Wp Local.jpg
Wp Local.jpg1290×870 38.5 KB

6

@DavidV

It still seems like there might be a permission or security blocker on the device.

Are you logged in as an admin user and running Local as an admin?

Do you have any antivirus, security, or firewall applications that could be blocking Local?

7

I am the administrator, launched in admin mode, no antivirus even defender is deleted worked very well before an update of windows and .NET Framework

8

It sounds like something may have happened when those updates occurred. In order to refresh here and start with a clean slate could you give the below troubleshooting steps a try?

  • Export any sites that you have on Local and save them to a folder somewhere on your computer. If you can’t start/open Local, you should be able to still manually find your Local Sites folder on your device where those are located to save: Backup a Local Site - Local

  • Fully uninstall Local from your computer with the Windows steps here: Uninstall Local - Local

  • Install the latest version of Local on this link: Releases - Local

  • Once installed, please restart the computer.

  • When the computer is restarted and turned on, close any applications that automatically run in the background (AntiVirus, Firewall, and other Developer applications included).

  • See if the app will now function normally

9

hi
Local doesn’t open now all I have is this window.
How to solve the problem

local réinstallé.jpg
local réinstallé.jpg672×585 12.2 KB

10

Does your device have plenty of disk space @DavidV?

11

1to free space

12

Hi @DavidV - can you share your Local logs with us? Normally, you can grab them from the UI, but that is not possible right now obviously…

This guide will show you how to grab them from the terminal. Retrieve Local’s Log File - Local

13

Hello,
Here is the file you requested.
Thank you all for your help

(attachments)

local-lightning.log (879 Bytes)

14

Hi @DavidV - is there a local-lightning-verbose.log at the same location? Can you share this instead?

15

Le voici Here it is

(attachments)

local-lightning-verbose.log (18.7 KB)

16

There’s no errors reported in the Local log, which makes me think that Local isn’t running into any trouble, rather, it’s just not able to finish loading.

You mention that this coincided with an upgrade of Windows and .NET

Have you tried re-installing Local to see if that re-registers necessary permissions with the OS?

17

Yes, I’ve been asked to uninstall and reinstall it and check permissions

Oui, on m’a demandé de le désinstaller et de le réinstaller et de vérifier les permissions