Local / WPEngine - "Local couldn't load file list!"

Support
1

Problem

I am unable to push or pull from WPEngine using Local. Every time I try to push updates, typically by clicking ‘Push,’ selecting an environment, choosing Files and then Select Files. It then puts up the ‘Determining file list’ messaging and eventually errors out with the red banner that says ‘Local couldn’t load file list!’

  • The issue is occurring across multiple sites, large and small
  • I am not on a VPN
  • I am on my home network over wifi
  • I have used Local for a couple years, these issues started occurring this week

It appears to be some issue with something called RSync, I’ve attached my logs, but here are the lines I’m looking at:

{"class":"RsyncService","level":"warn","message":"Failed to create shell\r\nConnection to shavemediastg.ssh.wpengine.net closed by remote host.\r\n","thread":"main","timestamp":"2024-11-14T18:27:30.414Z"}
{"class":"RsyncService","level":"warn","message":"rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]\nrsync error: error in rsync protocol data stream (code 12) at io.c(226) [Receiver=3.1.3]\n","thread":"main","timestamp":"2024-11-14T18:27:30.415Z"}
{"class":"ConnectManifestWpeService","error":{},"level":"error","message":"Error creating manifest for WPE","sentryEventId":"590c794c62174cd28cc2e176f09c14db","stack":"Error: rsync process existed with code 12\n    at ChildProcess.<anonymous> (%%appPath%%/main/rsync/RsyncService.js:1:1682)\n    at ChildProcess.emit (node:events:517:28)\n    at ChildProcess._handle.onexit (node:internal/child_process:292:12)","thread":"main","timestamp":"2024-11-14T18:27:30.417Z"}

Any assistance would be greatly appreciated!

Steps Taken

  • Disconnected Local from WPEngine and signed back in again
  • Restarting my computer
  • Downgrading my version of Local
  • Trying to push other sites
  • Re-installing WP core software with wp core download --version=latest --skip-content --force
  • Reviewed multiple threads of people having the same issues

System Details

  • Local Version:
    Version 9.0.3+6684 (have tried it on 9.1 as well)

  • Operating System (OS) and OS version:
    Mac OS, Sonoma 14.4.1 (23E224)

Local Logs

local-lightning.log (167.9 KB)

2

Hi @nickfpd!

As a test are you able to SSH into any of your sites on WPE? This will help indicate if there is an issue with the server.

As a workaround if you’re in a rush you can always direct import a backup into Local, and then use WPE’s migration plugin to “push” from Local to the platform.

3

Hi @Nick-B, yes I am able to SSH into the site I’m working on.

Screenshot 2024-11-15 at 9.23.35 AM
Screenshot 2024-11-15 at 9.23.35 AM1222×808 139 KB

4

Glad to hear you are able to SSH in. That rules out a server issue happening but means that it’s likely something closer to home. Either a network connection issue or something within your device that is acting as a blocker. Have you been able to test this from a different network other than your home setup?