Trouble pulling down the database to Local-lightning

Support
1

I’m not sure how to pull down my database from my WPEngine site.

The Local setup instructions on https://wpengine.com/support/local/ indicate that I should be able to Choose whether or not to include the database (step 6), but I don’t see any option to include the database on my Connect form:

local-lightning pull-to-local dialog
local-lightning pull-to-local dialog1312×912 104 KB

And once I’ve pulled the site from WPEngine to my local instance, I see that it is unable to connect to the database:

database setup for local instance
database setup for local instance1312×912 160 KB

(Also notice that I have a vague error at the top of the screen reading “Uh-oh! We ran into an issue when pulling from WP Engine.” which only started appearing after I deleted the local site and tried to pull it down a second time.)

2

I figured this out with help from the good folks at online Chat Support at WPEngine. The “Create a New Site” dialog when you select Connect in Local does not have the “Include the database” option. Instead, after you pull down the your website from WPEngine, you can select the Pull icon in the lower right of the Local interface, and you’ll get the “Include database” option on that dialog.

3

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