Unable to access /wp-admin

I can login to the admin area, but it redirects me back to the front-end of the site. The Wordpress bar is missing the typical items, such as customize, plugin updates, etc. If I try to go to /wp-admin, I get an error that says “You do not have sufficient permissions to access this admin page. Reason: The current user doesn’t have the “read” capability that is required to access the “Dashboard” menu item.” The user has administrator privileges. Any help would be appreciated, thanks!

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