Unable to log in on the App for Windows x64

I am unable to log in in the App on Windows 11

Steps to reproduce

  1. I download and install the software in my computer. I open Local.

  2. I click in the top left corner user profile icon to log in to Local.

  3. The app opens the web browser asking me if I want to log in in my Local account with my current user and email. I click the green Log in button

  4. The web browser refreshes and shows me the message: " Success! You’re logged in" and shows a green button “Open Local to continue”. I click.

  5. The app opens but I am not logged in. If I place the cursor over top left corner user profile icon it displays again the message “Log in to Local”

I am using Windows 11 x64

Local version 6.4.3+6116

{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T03:52:09.359Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T03:55:10.431Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T03:57:09.939Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T04:01:46.631Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T04:03:02.394Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T04:11:35.191Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T04:18:09.997Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T04:28:56.363Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T04:29:40.863Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T04:31:46.788Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T04:34:45.926Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T04:39:21.549Z”}
{“localVersion”:“6.4.3+6116”,“osPlatform”:“win32”,“osRelease”:“10.0.22621”,“osArch”:“ia32”,“windowsEdition”:“Microsoft Windows 11 Home”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2022-10-11T04:42:51.083Z”}

Hi @segisnoguer! Do you have any antivirus, security, or firewall applications that could be blocking Local?

More details about troubleshooting this here: What is Router Mode? - Local

Hello @segisnoguer - welcome to the Local community! :wave:

Have you tried @Nick-B’s suggestion? The troubleshooting help doc can be found here:

Let us know, thanks!

Sam