Issue Summary
After updating local to 6.4.1 I am unable to pull any files from WPEngine to local environment.
Troubleshooting Questions
- Does this happen for all sites in Local, or just one in particular?
Yes. This happens for all sites being pulled from any instance/stage.
- Are you able to create a new, plain WordPress site in Local and access it in a Browser?
Yes, new sites created in Local work normal.
Replication
Describe the steps that others can take to replicate this issue. If you have screenshots that can help clarify what is happening, please include them!
Open Local.
Select a site being hosted at WP Engine.
Click “Start Site and Pull” icon.
Verify correct site & select correct environment.
Select to Pull “all modified files” or “Only newer file” either selection was tested and does not work.
Tick or leave unticked “Include database” either selection was tested and does not work.
Click “Pull from WP Engine”
Wait for Green “Site Pulled” notification. Usually less than 3 seconds.
Attempt to Open Site
Received 403 error
Open Site Folder on local machine.
Verify no files are actually in app > public directory
System Details
-
Which version of Local is being used?
6.4.1+5978 -
What Operating System (OS) and OS version is being used?
macOS 12.4 (21F79)
- Attach the Local Log. See this Help Doc for instructions on how to do so:
Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.
