Error “Uh-Oh! Unable to provision site” when trying to create my first website

[Simon]

Hello

I am getting this Error “Uh-Oh! Unable to provision site” when trying to create my first website.
Please what should I do??

Screenshot:

[Nick-B]

Hi @Simon

I believe what you’re running into is due to special characters in your username. Once you remove those you should be good. More details here:

Special characters not supported on Windows username/password

Moderator Note: Known Bug Summary Thank you everyone who has chimed in and helps clarify this issue! The general problem is that when a Windows Username includes special characters (so an apostrophe ' or a non-ASCII character like é) it can break the commands Local uses to communicate with the MySQL database. Usernames that have an apostrophe in them should be fixed, so update to the most recent version of Local if the username has an apostrophe in it. Read on for what you can do if the userna…

[Simon]

Now I have this problem.

[Nick-B]

Hi @Simon

Could you provide some more details to help us take a further look?

• What is your OS?

• What version of Local are you on?

• Please attach a copy of your Local Logs

Keep us posted and we’d be happy to help further!

[fatima1]

did you solve it ? i have the same problem its my very first time i have tried everything i told to but nothing works

[Nick-B]

Hi @fatima1

Since this is a couple of years old I’m going to close it out but if you’re still having trouble could you create a new post with your OS version, Local version, Local Log and any screenshots of errors? Keep us posted and we’d be happy to help further!