Files migration to local fails "uh oh! Unable to provision site"

[nialusby]

Issue Summary

I downloaded the public_html files from a site that I’m trying to stage via Filezilla and also my Mysql database and merged them into a zip. When in the process of installing it prompts: “uh oh! Unable to provision site”

what can be failing?

[afragen]

Special characters not supported on Windows username/password

Moderator Note: Known Bug Summary Thank you everyone who has chimed in and helps clarify this issue! The general problem is that when a Windows Username includes special characters (so an apostrophe ' or a non-ASCII character like é) it can break the commands Local uses to communicate with the MySQL database. Usernames that have an apostrophe in them should be fixed, so update to the most recent version of Local if the username has an apostrophe in it. Read on for what you can do if the usern…

[sammunoz]

Hi @nialusby -

Definitely give @afragen’s suggestion a try and let us know if that works for you!

Sam