Site import from Google Drive

Support
1

Local reports it cannot recognise the zip file. I get this from WPvivid downloaded from Google Drive. I have updated local. Working on Mac Sonoma M3. Error is
Both sites are 6.6.2
Error: Sorry! We couldn’t figure out what to do with the import file provided. Please extract it manually.

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

System Details

  • Local Version:

  • Operating System (OS) and OS version:

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hey @Rodger

You might have to try manually importing the backup with our steps here:

Manually Import a Local Site

I’m not familiar with WPvivid but another user recently had issues because their backup contained many smaller files within. You could use the free WP Migrate plugin to create a new full site export and try that instead if the site is still live as well. More details in this thread:

3

WP Migrate (free) does not allow backups (greyed out). Doing it manually looks too complicated for me.

4

Instead of a “backup”, with WP Migrate Lite will you’ll create a full site export, or customized export, which essentially is downloading a copy of the current site into a zip for you.

5

Thanks for your help. I have now solved the problem.

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