What issue or error are you experiencing? When I try to pull a site from WPEngine, the process fails and the following error message is displayed: Uh oh! We ran into an issue when pulling from WP Engine I also tried local-beta-8.0.2-b6503 and local-7.0.1-mac with no success What steps can be take…

@Nick-B just to follow up: importing from a backup did work but it wont pull the changes. Also, I think this could be a network related issue as changing to my cellphone network and pulling the site seemed to work. I need to run more tests. I will be confirming in a bit. Not sure though what the spe…

Hi @diego2d I responded to your comment in another thread here: [image] Local couldn't load the file list / Unable to pull or connect to WPE sites Support Hi @diego2d Can you download the latest release here: And then reset your API credentials here: If you’re sti…

Hi @Nick-B , Thank you for you reply! I am using the latest version (Version 8.1.0+6514) and I did regenerate the API credentials. Here are the logs as requested. local-logs3.zip (815.6 KB)

Is this happening for a specific site or multiple sites? As a workaround can you download a backup and direct import that? Create and Download a Backup from WPE: Backup and Restore - Support Center Import into Local: Import/Export a WordPress Site - Local

It is happening for multiple sites but it is only happening to me. Other colleagues are able to pull sites just fine. I will try your suggestions and get back to you.

Are you on a different network from your colleagues? Are you using a VPN? It could be a connection type issue in that case you could try an alternative connection type to see if that resolves the issue.

Hi @diego2d Glad to hear you were able to find some workarounds! There are various things that can play a part in network issues. For example, if you were using an office network it may have a built-in firewall that was halting requests/connections. Sometimes using a VPN or disabling a VPN can be …

Uh oh! We ran into an issue when pulling from WP Engine

Support

Nick-B November 16, 2023, 1:47pm 2

Hi @diego2d

I responded to your comment in another thread here:

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Uh oh! We ran into an issue when pulling from WP Engine

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