Checking System Screen

Support Uncategorized
1

Hi,

I have a problem installing Local.
When I try to install it it stops on the checking system screen and that´s all.
Can you please help? Thanks!

local-by-flywheel.log (994.3 KB)

2

This on a Mac, correct?

Check to make sure that there are no pending software updates for your Mac. If so, apply them and reboot. If not, reboot. :slight_smile:

3

Yes, this is on Mac, I have already updated every software and reboot, but nothing changes.
When I try to restart local machine a message says: “There was an error when starting the Local Machine. Please refer to the local-by-flywheel.log”

4

You might need to check your permissions.

Apr 14, 2019, 8:59 PM GMT+2 - info: [main/check-system] Check System: Docker Machine:
{ stdout: ‘’,
stderr:
‘open /Users/ideandoazul/.docker/machine/machines/local-by-flywheel/config.json: permission denied\n’ }

5

Ok! And do you know how to do it? I am completely lost…
Thanks!

6

Lets get some more information about your situation. Open Terminal on your Mac and enter the following command (or copy\paste command into prompt),

ls -al /Users/ideandoazul/.docker/machine/machines/local-by-flywheel/ > /Users/ideandoazul/flywheel_ls_output.txt

If this returns an error, lets try giving it the sudo treatment,

sudo ls -al /Users/ideandoazul/.docker/machine/machines/local-by-flywheel/ > /Users/ideandoazul/flywheel_ls_output.txt

Upload the logfile you just created, /Users/ideandoazul/flywheel_ls_output.txt.

7

I am getting crazy with this…
local-by-flywheel.log (90.8 KB)

8

Sorry! I need the file you created with the last commands. It should be located on your computer here, /Users/ideandoazul/flywheel_ls_output.txt

Thanks,
Drew

9

It says that I can not upload this file:

It has to be jpg, jpeg, png, gif, csv, log, zip, webm, json, targz…

10

Sorry, didn’t think of that.

Try copy\pasting the file contents into a </> code block. Just paste into the msg window, then select the pasted text and click the </> icon above.

11

Try this instead,

sudo chown ideandoazul:ideandoazul /home/ideandoazul/.docker -R
sudo chmod g+rwx "/home/ideandoazul/.docker" -R
12

Check and see if you have virtual box installed on your mac. I had the same issue but only on my desktop and the issue is that you have to have virtual box installed otherwise local won’t run.
https://download.virtualbox.org/virtualbox/6.0.4/VirtualBox-6.0.4-128413-OSX.dmg

13

Thanks, but…I have done everything and I am at the same point.
Virtual Box installed, everything updated, I have tried everything you told me and I am still on the “Checking System” screen. Nobody has had the same problem ever? I am surprised…

14

I’m not on Mac and not Mac-aware. Try these links,

(be sure to visit the links off this ^ thread)

Completely remove your installation and start fresh,

15

is it possible to pay you to install correctly the app on my laptop?

16

I would be willing to help you more, but I am not going to be around the office today. It is 11AM here in my timezone, will 7 or 8 tonight work for you?

17

Hey @ideandoazul, are you still having issues with the “Checking System” screen? Have you tried restarting your computer and tried again? If that doesn’t work could you send over your Local log files again? See “https://local.getflywheel.com/community/t/how-do-i-retrieve-locals-log-file/3720” for instructions on how to do so.